First there is my bill, which contained in flawed charges. Only following half an hour on the phone did I discover that I did not owe Verizon practically the equivalent of a month’s rent and there was an error. Another phone, and much more than 30 minutes afterwards, I had been informed that if the trouble can be found in the line, maybe not my DVR, I Had be on the hook for a tech whose hourly price might make an attorney rouge. (Children, overlook med-school — understand Cable Television fix.) www.wsav.com
Over all, I’ve had a reasonably good experience with FiOS. Unsure if I Had be quite as satisfied with FiOS in comparing, although if I hadn’t changed from the demon that’s Comcast, FiOS is much preferred by me. One thing that disturbs me about FiOS is simply because they contain a lot of channels, but maybe not, that they have ranges of support and type of screw you on the package that is standard. Anybody with some guy in your house wants ESPN! But I really have not had any technical issues, or outages also in bad-weather. When we had Comcast within my year of having FiOS, we’ve just had to reset the router once, compared to almost weekly. In choosing between the alternatives in the region, FiOS is the very best choice definitely, in my opinion.
This past weekend launched me to unparalleled levels of cable-fury. The last in the series of The League noted as scheduled, but would not perform after dark two-minute tag. I recorded that one froze, and the following showing, also. On Sunday night, live tv cramped upward; to see The Walking Dead, I had to turn from high-def to regular every 10 minutes when one station stopped operating. Homeland played through, but following the starting credits, the sound disappeared.
Through all of the aggravations, the customer support department — once I finally get a human being on the phone after upwards of 1-5 minutes on-hold of Verizon — is a clear improvement over Comcast’s. After my contact, a message came with a coupon for a free movie rental — a small keepsake for my difficulty and one I appreciated. Another time, the agent offered his e-mail that was personal to me and encouraged me to let him know if my problem persisted. All were friendly, apologetic and intelligible.